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COMMON FAQ’s
Q: Are you factory?
Yes, We are directly factory for latex, rubber, plastic and metal products. We also provide sourcing services too. Client is God
Q: Where’s company located?
We have two workshop facilities. One is located in Jiangsu (150 miles away from Shanghai). Another facility is located in Anhui(300 miles away from Shanghai). We also has a exporting office located in Shanghai (Near Hongqiao Railway station).
Q: Is any kid employeed?
No, we never hided anyone under 18 years old by gov’s rule.
Q: Is any female leader in the company?
Yes, we have several female leaders in different management position. We also have female engineers in factory.
Q: Carnegie Mellon University | Rutgers University deal
As the owner is 2009 CMU alumina and Dr. Lin is 2015 Rutgers alumina, we support CMU alumina’s business and rutgers’ alumina business.
Q: Pittsburg, PA | New York, NY | New Brunswick, NJ deal
As the owner lived in Pittsburg, New York and new Brunswick for several years, there’s additional support for any business related to these tree cities.
Q: Basketball associate deal.
As the owner is fan of basketball, all basketball associated project will be supported with additional effort.
CORPORATION FAQ’s
Q: Can we do OEM?
Yes. Color, size, logo, package etcs, all can be customized.
Q: Can we do OEM sample?
Yes. Color, size, logo, package etcs, all can be customized.
Q: Do we support product design?
Yes. We have professional product design team. You can provide the logo if you have, or we helped you build your brand series.
Q: Do we support customized engineering design?
Yes. We have professional engineer team. If you have drawing, we can engineering to right tool. If you have a prototype, we can drawing all parts, provide technical specification and make production plan.
Q: Do we provide customized tooling?
Yes, we do 3D printing, plastic injection, CNC, foaming, dipping different workflow to make customized tools for your product to meet the stable quality output with budget control.
Q: Do we accept credit card?
Yes. We accept credit card pay through our Alibaba link. Asked us for the payment link.
Q: What trade term do we support?
EXW, FOB, DDP.
Q: Where does the order ship from? And where can ship to?
The close depart port is Shanghai Port. But we can also depart from Ningbo, Nantong or Qingdao. Our products can ship to all the world.
Q: Payment term and payment method?
100% paid before shipping, with payment term after trustee been build between each other.
Q: Product leading time?
We maintain no-longer than 30 days leading time. However, if the order is over our capacity limit, it may expect longer.
Q: How long will it take for my order to arrive?
By air, it usually takes 3-5 days to delivery all around the world.
By sea, it usually takes 30 days to north American and UK, 45 days to sourth American, 45 days to other countries.
Q: After service?
We provide after service, not limit to product quality, but also feedback from market.
PRODUCT FAQ’s
Q: What’s the material?
Our major material is natural rubber and natural rubber latex. All our products pass the environment protection code and human safety code. No harm to environment and human.
Q: How to store and use correct
Keep in dry, and avoid directly sunshine. Use it properly through Youtube or tiktok training video.